Editorial Reviews

From the Back Cover

Happy Returns. The staff celebrates Mr. Grace’s birthday with a traditional free but inedible lunch, and Mr. Humphries directs an outlandish cabaret show, “The Ballet of the Toys.” Founder Day. In honor of Mr. Grace’s 80th birthday, the staff puts on a hilarious version of “This Is Your Life,” using his purloined memoirs. The Old Order Changes. When Mr. Grace returns from traveling abroad, he insists that his staff adopt an easy-going, casual American approach to customer service…and to each other.